Boag, Amanda, BSAVA Manual of Canine and Feline Emergency and Critical Care, ed. by Lesley G. King, Third edition (Quedgeley: British Small Animal Veterinary Association, 2018) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=5379891>
Boden, E., ed., Black’s Student Veterinary Dictionary, Twenty-second edition (London: Bloomsbury, 2017)
Cooper, B., Lynn Turner, Elizabeth Mulllineaux, and British Small Animal Veterinary Association, BSAVA Textbook of Veterinary Nursing, 5th ed (Quedgeley: British Small Animal Veterinary Association, 2011)
Cooper, Barbara, Lynn Turner, Elizabeth Mullineaux, and British Small Animal Veterinary Association, The BSAVA Textbook of Veterinary Nursing, 6th ed (Gloucester [England]: British Small Animal Veterinary Association, 2020)
Corsan, John R, Adrian R. Mackay, and dawsonera, The Veterinary Receptionist: Essential Skills for Client Care, Second edition (Edinburgh: Saunders/Elsevier, 2008) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4683252>
dawsonera, Black’s Veterinary Dictionary, ed. by E. Boden and Anthony Andrews, 22nd edition (London: Bloomsbury Information, 2015) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=320176>
———, BSAVA Manual of Small Animal Practice Management and Development, ed. by Carole Clarke and Marion Chapman (Quedgeley, Gloucester: British Small Animal Veterinary Association, 2012) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4853851>
———, Saunders Comprehensive Veterinary Dictionary, ed. by Virginia P. Studdert, Clive C. Gay, D. C. Blood, and John Grandage, 4th edition (Edinburgh: Saunders, 2012) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=1721650>
Hargie, Owen and dawsonera, Skilled Interpersonal Communication: Research, Theory and Practice, Sixth edition (London: Routledge, 2017) <http://www.vlebooks.com/vleweb/product/openreader?id=Bristol&isbn=9781315741901>
Lane, D. R., S. Griffith, and S. Guthrie, Dictionary of Veterinary Nursing, Fourth edition (Edinburgh: Elsevier, 2016)
Maslin-Prothero, Sian and dawsonera, Baillière’s Study Skills for Nurses and Midwives, 4th ed (Edinburgh: Baillière Tindall Elsevier, 2010) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=1721983>
Moore, Alasdair Hotston, Suzanne Rudd, and British Small Animal Veterinary Association, BSAVA Manual of Canine and Feline Advanced Veterinary Nursing, 2nd ed (Quedgeley, Glos: British Small Animal Veterinary Association, 2008) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4789984>
Mullineaux, Elizabeth, Marie Jones, A. J. Pearson, and British Small Animal Veterinary Association, BSAVA Manual of Practical Veterinary Nursing: Formerly BSAVA Manual of Veterinary Nursing (Quedgeley, Glos: British Small Animal Veterinary Association, 2007) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4789985>
Orpet, Hilary, Perdi Welsh, and dawsonera, Handbook of Veterinary Nursing, Second edition (Chichester: Wiley-Blackwell, 2011) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=822505>