Boag A, BSAVA Manual of Canine and Feline Emergency and Critical Care (Lesley G King ed, Third edition, British Small Animal Veterinary Association 2018) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=5379891>
Boden E (ed), Black’s Student Veterinary Dictionary (Twenty-second edition, Bloomsbury 2017)
Cooper B and others, BSAVA Textbook of Veterinary Nursing (5th ed, British Small Animal Veterinary Association 2011)
Cooper B and others, The BSAVA Textbook of Veterinary Nursing (6th ed, British Small Animal Veterinary Association 2020)
Corsan JR, Mackay AR, and dawsonera, The Veterinary Receptionist: Essential Skills for Client Care (Second edition, Saunders/Elsevier 2008) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4683252>
dawsonera, BSAVA Manual of Small Animal Practice Management and Development (Carole Clarke and Marion Chapman eds, British Small Animal Veterinary Association 2012) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4853851>
——, Saunders Comprehensive Veterinary Dictionary (Virginia P Studdert and others eds, 4th edition, Saunders 2012) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=1721650>
——, Black’s Veterinary Dictionary (E Boden and Anthony Andrews eds, 22nd edition, Bloomsbury Information 2015) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=320176>
Hargie O and dawsonera, Skilled Interpersonal Communication: Research, Theory and Practice (Sixth edition, Routledge 2017) <http://www.vlebooks.com/vleweb/product/openreader?id=Bristol&isbn=9781315741901>
Lane DR, Griffith S and Guthrie S, Dictionary of Veterinary Nursing (Fourth edition, Elsevier 2016)
Maslin-Prothero S and dawsonera, Baillière’s Study Skills for Nurses and Midwives (4th ed, Baillière Tindall Elsevier 2010) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=1721983>
Moore AH, Rudd S, and British Small Animal Veterinary Association, BSAVA Manual of Canine and Feline Advanced Veterinary Nursing (2nd ed, British Small Animal Veterinary Association 2008) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4789984>
Mullineaux E and others, BSAVA Manual of Practical Veterinary Nursing: Formerly BSAVA Manual of Veterinary Nursing (British Small Animal Veterinary Association 2007) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=4789985>
Orpet H, Welsh P, and dawsonera, Handbook of Veterinary Nursing (Second edition, Wiley-Blackwell 2011) <https://ebookcentral.proquest.com/lib/bristol/detail.action?docID=822505>